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COOKIE POLICY

Last Updated: February 4, 2026

Introduction

This Cookie Policy explains how Lumivo AI ("we," "us," "our") uses cookies and similar technologies to recognize you when you visit our website at lumivoai.com (the "Site"). It explains what these technologies are, why we use them, and your rights to control their use.

1. WHAT ARE COOKIES?

Cookies are small data files placed on your computer or mobile device when you visit a website. They help websites work efficiently and provide reporting information.

  • First-party cookies: Set by the website owner (Lumivo AI).
  • Third-party cookies: Set by parties other than the website owner (e.g., Google Analytics, Stripe, HotJar).

2. WHY DO WE USE COOKIES?

We use first-party and third-party cookies for several reasons:

A. Strictly Necessary Cookies

  • Authentication: Verify accounts and determine login status (e.g., NextAuth, Supabase).
  • Security: Detect and prevent fraud and unauthorized account use.
  • Billing: Payment processors (Stripe, Paddle) use cookies to secure checkout and detect fraud.

B. Performance and Analytics Cookies

  • Google Analytics: Tracks website traffic and user behavior anonymously.
  • PostHog: Helps us understand product usage (e.g., features most used).

C. Functionality Cookies

  • Enhance performance and functionality but are non-essential. Without them, certain features (like chat support or saved preferences) may not work.
  • Preferences: Remembers settings (e.g., language or Dark Mode toggle).

D. Targeting / Advertising Cookies

  • Make ads more relevant, prevent repeated ads, and display ads properly.
  • Social Media Pixels: Pixels from LinkedIn, X (Twitter), Meta to measure ad effectiveness.

3. HOW CAN YOU CONTROL COOKIES?

You have the right to accept or reject cookies. You can manage preferences via the Cookie Consent Manager banner or through your browser settings:

  • Google Chrome
  • Apple Safari
  • Mozilla Firefox

Rejecting cookies may limit access to some website functionality or prevent staying logged in.

4. UPDATES TO THIS POLICY

We may update this Cookie Policy to reflect changes in cookies we use or for other operational, legal, or regulatory reasons. Please review it regularly.

5. CONTACT US

Questions about our use of cookies or other technologies? Contact us at: